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AI that earns its keep
Two years ago the conversation was about chatbots. Now AI can read documents, update systems, draft quotes and chase invoices, and the cost of putting it to work has fallen to the point where it makes sense for almost any business.
We help you find the processes worth automating, build the automation, and support it afterwards. We start small on purpose. The first project should pay for itself, and it usually shows you where the next three are.
What we help with
Workflow automation
Invoices read and entered into your accounts. Quotes drafted from enquiry emails. Reports that assemble themselves. If someone does the same steps every week, there's a fair chance we can automate most of it.
Custom AI assistants
An assistant that answers from your own documents and price lists is a different thing from a chatbot bolted to a website. We build the former, with sensible guardrails, for your customers or your own team.
AI agents, without the buzzword
An agent is AI that does things rather than just answering: it reads the enquiry, checks your systems, drafts the quote and waits for your approval. Most of what we build is exactly this. We just prefer describing it by the hours it saves.
Honest advice on off-the-shelf AI
If you're weighing up Copilot or ChatGPT licences for the team, we'll tell you whether they'll pay off. Sometimes they do. Often a targeted automation gets more for less money.
AI policy & governance
Most staff already use AI, whether or not there's a policy. We write you a sensible one, check the data protection side, and set the tools up so company information stays private.
Training
Practical sessions with your team, using your real work rather than canned examples. People leave knowing what to use AI for and what to keep away from it.
Why us, not an AI consultancy?
Deploying AI in a real business is mostly not about AI. It's about understanding the process you're automating, the systems it touches, and the people who run it. We've been inside our clients' processes since 1995, first through business management software and then IT, and we understand those processes as well as most business consultants. That's why what we build fits, and is still working a year later.
Do the maths on your own numbers
Pick the task that eats the most of your team's week and see what it's costing per year. Then, if you want a proper answer rather than a slider, take the free AI readiness assessment : eight questions, scored results, and the process we'd automate first.
// quick sums
What does one repetitive task cost you?
386h
hours automation could win back per year
£9,650
roughly, per year
Assumes automation removes about 70% of the task over a 46-week working year, which is deliberately conservative. A first automation is typically a small fixed-price project, so you can compare it against this number directly.
// faq
Common questions
What does AI integration cost for a small business?
A first automation is usually a modest fixed-price project rather than an ongoing retainer. We scope it so the saved hours cover the cost within months, and if the numbers don't work we'll say so at the consultation stage.
Do we need to replace our existing systems to use AI?
No. Nearly all the value comes from connecting AI to what you already run: your email, spreadsheets, accounts package and job system. Occasionally we'll tell you something needs tidying first, but replacing systems is rarely the answer.
Is our data safe if we use AI tools?
Yes, if it's set up properly. Business AI accounts can be configured so your data isn't used for training, and we put contracts and access controls around anything that touches customer information. Being your IT provider helps here; we already know where your data lives.
Where should a business start with AI?
Pick one repetitive job that eats hours every week. Invoice entry, quote follow-ups and report writing are common first wins. Automate that, measure the result, then decide about the next one.
Find your first automation
A free 30-minute conversation about where the hours go in your business, and which ones AI could win back. Bring your most annoying process.
Identify your first automation